Returns & Exchanges
At ECO-WORTHY, we are committed to sustainable fashion and want you to love your eco-friendly pieces; if you are not completely satisfied, we offer a 30-day window for returns and exchanges. All returned items must be in their original, unworn condition with all sustainable packaging and tags intact.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in the original biodegradable mailer and secure the pre-paid eco-shipping label provided via email to the outside of the package.
- 3.Drop Off at Collection Point
Take your package to the nearest authorized drop-off location or schedule a carbon-neutral pickup through our logistics partner.
- 4.Receive Refund or Credit
Once our team inspects the items, we will process your refund to the original payment method or issue a store credit within 5-7 business days.